Online Shopping Guide is the process of purchasing any product over the internet, which enables the customers to directly purchase goods and services from the seller using a web browser. Consumers find a product of his interest by visiting the retailer’s website directly or by using a search engine for alternative suppliers, which shows the availability and selling price of the same product at different online e-tailers. Customers can use different equipment for online shopping like electronic devices, including desktop computers, tablets, mobile devices, and laptops. The payment can be done through online using net banking option and through offline like cash on delivery option either by cash or credit card or debit cards.
An online store is a portal where orders are placed by customers. It can be a small local store, a major retailer, an e-commerce shop, or an employee selling initiatives through a third-party portal, such as eBay. The online sales can function under a variety of business models, including business-to-consumer, business-to-business. When it comes to online shopping vs in-store shopping, brick and mortar retail is experiencing a wave of disruption. Reading customer service policies online and at local stores should provide shoppers with clear answers on all fees and guarantees.
The online store suggests the physical comparison of purchasing products or goods from a standard physical store or shopping center the method is called online shopping business-to-consumer (B2C). A standard online store allows the customer to browse the variety of products and facilities offered by the company, view pictures or product images, along with item specifications, features, and prices.
The largest of these online retailing corporations are Alibaba, Amazon.com, and eBay. High-volume websites, such as Yahoo, Amazon.com, and eBay, offer hosting services for Online Stores to all size retailers.
How does online shopping work?
The major thing you need for online shopping is an internet connection, a debit card or credit card, and a safe and secure password. You may also need a valid email address with the phone number. Then you browse through the products offered by the online store. They will sometimes have a list of categories like furniture, sports equipment, fashions, and electronics, etc. Most online retailers also have a search facility. This means that you can search the name of the product you seek to determine whether they have it or not.
Online retailers may be changing the Checkout Process, but logistics and customer satisfaction are still major hurdles. Online businesses nowadays always seem to understand what we want and how to get us into their shopping carts. These shops are displayed in an advanced control system, sometimes referred to as virtual shopping malls or online markets. As eCommerce grows, the retail industry grows.
Online shopping payment:
The online retailers will request you for the bank account information when it is time to pay. They will require the details on the card such as the name, 16 digit number on the card, the date of expiry, and a 3-digit number on the back. You may also need to provide details of the card’s billing address. Make sure that their web address begins with ‘ HTTPS ‘ and NOT ‘ HTTP ‘ when providing your account information. A web address that begins with HTTPS implies that it is a safe website and is appropriate for payment processing.
Top 7 reasons given by online shoppers in buying through the internet:
Save time and effort.
The convenience of Shopping at home.
Wide variety of products.
Good offers and discounts.
Detailed information about the product.
We can distinguish different brands/models.
Advantages of shopping online Guide:
The convenience of online purchase: Customers can buy products from wherever which is very comfortable. Shopping through the internet is made easier and comfortable for the client. It is also easy to cancel the transactions.
No pressure shopping: Normally, in the retail stores, the seller tries to convey the customers to buy the product. But when it comes to the online shopping customers are easily identify the specification of the product and they can also compare it with the other item and choose which they need to buy.
shopping in online saves time: Online shopping makes easier to buy any product or item through the internet which saves time. They can shop from their home or workplace and do not have to spend time traveling.
Comparisons: The online store displays a wide range of products to clients with different feature and specifications. This enables the customers to choose a variety of models after comparing the price, features, and the quality of the product.
Availability of online shop: The online store is open 24hrs. You can book your item at any time from anywhere.
Tracking: Online shoppers can keep a track on the product order status and delivery status tracking and free shipping is also available.
online shopping saves money: E-tailers and marketers give online shoppers more offers and discount in order to attract clients and draw them to shop online.
Disadvantages of online shopping Guide:
Delay in delivery: The online shop takes more than 1 to 3 weeks to get delivery to our doorstep, though the duration of selecting, buying and paying for the online product do not take more than 15minutes. This makes online shoppers frustrated and prevents from shopping online.
Absence of significant discounts in online shops: local store offer discounts to the clients and attract them so this makes it difficult for e-tailers to compete with offline shopping.
Lack of touch and feel of merchandise in online shopping: Absence of touch-feel-try raises issues about the quality of the product offered. Online shopping is not appropriate for clothing as clients are unable to try it on.
Insufficiency close examination in online shopping: Online shoppers have to buy an item without knowing or seeing how it actually works and looks. The images posted or displayed in the page of a product are sometimes not to the expectation. The color, appearance in real may sometimes not match the images posted.
Frauds in online shopping: The online payments are not much secured. In order to increase e-commerce development, it is therefore important for e-marketers and distributors to pay attention to this problem. The rise of the cyber crimes has been increasing and customers credit card information and bank details have been misused which raise privacy issues.
Online Shoppers not only get profitable data about sales but also product reviews and website reviews to assist them to decide what and where to purchase internet. Shopping through the internet is made easier and comfortable for the client. The online store displays a wide range of products to clients with different feature and specifications. Online shopping guide enables the customers to choose a variety of models after comparing the price, features, and the quality of the product. Online shoppers can keep a track on the product order status and delivery status tracking and free shipping is also available.